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"very disappointing"

"extremely disappointing but i wasn’t prepared to waste any more of my time messing about with a two day old laptop"

"my grandson is very disappointed"

"pointless waste of money"

"i am starting college in september and needed a reliable but inexpensive laptop instead i now have a big useless lump of plastic"

"the first one stopped charging so ordered replacement and the second did exactly the same so now it has to be sent to asus and im stuck without a computer for college and i cant back up my files as it wont turn on dont buy this when it was working it was brilliant though"

"if this is a limited offer you need to update the product description so this is clear"

"only gripe is that some of the apps are a tad iffy facebook messenger being one of them though you can always run these through explorer"

"this is very inconvenient as i spent a lot of time setting the laptop up in the first place and there is no need to return both!"

"now i'm left with a laptop that i can't use and feel ripped off"

"1 2months the charger failed"

"volume isn’t overly loud but still fine to watch programmes on and can use headphones if you want louder"

"also after taking it off charge only after half an hour the charger was making a weird buzzing noise for over half an hour"

"with 64gb storage emmc there isn't a whole lot of storage space to play around with hence why it's called a cloudbook it's more ideal for those who mainly use cloud based software or services where they can access edit save their files online there are a lot of free services such as google drive that offer a decent amount of cloud space the lack of internal storage space certainly helps with keeping the costs of this product down"

"in summary good for a cheap product but if you want something more efficient and lasting i'd recommend going up a price point or two"

"however the laptop charger is faulty and was making a loud buzzing sound which i only really heard a few days later"

"terrible timing in all regards"

"i'm writing a novel so the first issue was the one way upgrade from win10s to regular win10 to install scrivener"

"money wasted"

"don't worry about the windows s mode you can easily turn that off i haven't as my mum only needs very basic stuff which is supported on windows s "

"i have managed to borrow an ethernet cable but there is no ethernet port"

"the lack of space doesn't mean you won't be able to download the odd software or even save some files but it just means you are more limited with what you can do"

"the only disappointment is that there is no light display when the caps are on"

"it's slow doesn't come with what it says on the actually product box windows 10 just keeps crashing"

"the item cannot be hardwired to a router as there is no port to do so hence when it won t connect to wi fi there is no way to use it mine died after 6weeks"

"i reverted windows back to the start installed new drivers downloaded a driver manager app even installed a new form of windows onto the laptop nothing worked"

"waste for money i'm off to buy an apple pc"

"i was passed from pillar to pole and still unresolved"

"only complaint would be the 4gb ram occasionally will crash a webpage as it has high memory usage not too much of an issue but can get annoying reloading the page"

"half my apps do not work on 10 s had to remove the 's' and don't like word on windows 10"

"seems cheaply built and not robust"

"don't worry about the windows s mode you can easily turn that off i haven't as my mum only needs very basic stuff which is supported on windows s "

"when it arrived i was told that the product code had expired"

"however it is quite slow to load and sometimes can freeze for quite a long time whilst it considers your request"

"did the usual restart when needed then it completely crashed ‘ windows had a problem it could not repair’and did so for about 3 hours restarting itself and trying to repair its issues "

"resolution is crap and the screen is crap keyboard is good voice activation is good windows is good"

"blocks loads of programs i have had to go and get it looked at twice by local computer shop which has cost me £80 doesn’t like google"

"my only reason for giving it a four is that the memory and speed are quite mediocre"

"now after several updates sometimes there will be lags or freezes when i open several windows"

"i guess it is okay for my assignments but i can't deny that i do find it quite infuriating at times as it can really disrupt the flow of thoughts when completing tasks"

"i’m so annoyed and angry right now"

"i’m not techie or anything but it lags"

"these is a micro sd card slot to add extra storage"

"the only disappointment is that there is no light display when the caps are on"

"if only for your … not responding"

"did not keep its charge and the windows did not load right"

"sent it back would not power up"

"has to return as the top row function keys did other than they should have ie esc key brought up dos mode volume keys minimised screen and didn’t work volume"

"don't think twice"

"did not keep its charge and the windows did not load right"

"the first one stopped charging so ordered replacement and the second did exactly the same so now it has to be sent to asus and im stuck without a computer for college and i cant back up my files as it wont turn on dont buy this when it was working it was brilliant though"

"i spent about two hours on it completing a powerpoint presentation then it would not recognise any wifi connection not even the one it was connected to before it would not recognise the internet cable once plugged in neither will it recognise a usb stick i was desperately trying to salvage my work at that point "

"exactly as advertised"

"my five year old chromebook finally gave up the ghost and i was all set to buy a straight replacement when i saw this"

"i've been using this for 6 months now and there's nothing i've found i can't do short of online gaming"

"sound from speakers is very tinny and not great volume"

"only complaint would be the 4gb ram occasionally will crash a webpage as it has high memory usage not too much of an issue but can get annoying reloading the page"

"worst still i was trying to neutralize the storm of a failing marriage and watching a movie is one of the only things my 'soon to be ex husband' and i can agree on thank you john wick marathon "

"it connected immediately to my broadband but then refused to let me install google play store which i need to download apps i wanted to use despite running on google chrome"

"the lags don't bother me that much"

"the lack of space doesn't mean you won't be able to download the odd software or even save some files but it just means you are more limited with what you can do"

"after six weeks it completely died"

"don't buy this it's a pile of rubbish"

"i have had it for 3 weeks now and only charged it up twice"

"after the initial log on the home screen doesn’t boot"

"volume isn’t overly loud but still fine to watch programmes on and can use headphones if you want louder"

"very disappointing"

"horrible performance was slow from the first day i had it"

"beware false advertising here"

"i learned this the hard way but please do not waste your hard earned money on what i essentially now consider to be a scam product which as it turns out cannot handle what my 5 years old brick like acer laptop was able to take on with ease"

"our machine stopped working literally 3 weeks after the warranty expired"

"we took the machine to our local it specialist who ran a diagnostic on it and confirmed that it was a hardware issue but because everything is soldered to the motherboard you cannot replace components and the unit was not repairable"

"just so you know despite every advertising picture for the surfaces pro 6 on the microsoft store and amazon showing it with a keyboard what you are buying is just the tablet no keyboard included"

"i had some occasional freezing as well when doing very simple tasks like using the internet or in file explorer i'm hoping this was a result of this being an older surface pro 5 and not a 6"

"i'll keep trying and trouble shooting for a few days"

"i also noticed in some instances that when stopping a youtube video and then closing the keyboard over the video started playing again this is definitely a software not a hardware problem but is something you should be aware of"

"when i contacted their customer support to check what solutions i may have available to me i was offered on my fifth call to their utterly useless customer service centre to buy the surface dock for the ‘bargain’ price of £135 in addition to the £800 i already spent on the surface pro"

"my only slight moan is that it doesn't come with a keyboard and the laptop sometimes gets confused and doesn't bring up the soft keyboard the on screen one "

"ever so often i will get half a second lag spike"

"i also noticed in some instances that when stopping a youtube video and then closing the keyboard over the video started playing again this is definitely a software not a hardware problem but is something you should be aware of"

"it attaches with magnets which means it's really easy to put on and take off similarly the plug of the power cable"

"don't waste time looking for reviews this one you must have"

"i've had a sp 4 for 2 years and treated myself on black friday"

"this need to be rectified as it's misleading"

"not had many notable problems with it but it is expensive as balls"

"they have a proprietary charging port which cannot easily be adapted to usb so you have to lug around the charging brick admittedly a very small brick and can't charge from a usb battery"

"i learned this the hard way but please do not waste your hard earned money on what i essentially now consider to be a scam product which as it turns out cannot handle what my 5 years old brick like acer laptop was able to take on with ease"

"next i tried my trading app ninja trader"

"be careful buying a surface pro they seem to manufacture them to last just longer than the warranty period no way will you get my daughter or me for that matter to buy microsoft ever again"

"great product just a bit pricey"

"my only slight moan is that it doesn't come with a keyboard and the laptop sometimes gets confused and doesn't bring up the soft keyboard the on screen one "

"either the charger was faulty or there is an issue on the tablet itself"

"fixes for these swipe a up a few more times"

"i overcame this problem by zooming into every point i draw on"

"battery intermittently charging just got the sp6 today and so disappointed"

"we took the machine to our local it specialist who ran a diagnostic on it and confirmed that it was a hardware issue but because everything is soldered to the motherboard you cannot replace components and the unit was not repairable"

"first thing i notice was the back light bleed"

"it will not charge"

"as soon as they checked our amazon order date they just blocked us and would not communicate"

"it broke the day i had an online skype interview just to add insult to injury"

"basically it's bad"

"this device is microsofts 6th surface product i expected more there's alot of basic operational errors"

"i returned the device and got my money back but it's a shame as i bought the pro 6 during a good deal and haven't found the pro 6 for a similar price since"

"obviously with some windows updates the performance has slowed down"

"the charging brick does have a separate usb a connector which allows you to charge a mobile phone or other device at the same time it's not a quick charger and you can't transfer data but it's one less plug that you need"

"we took the machine to our local it specialist who ran a diagnostic on it and confirmed that it was a hardware issue but because everything is soldered to the motherboard you cannot replace components and the unit was not repairable"

"external hard drive + iphone via a third party usb port so if you were hoping to be able to supplement its limited storage capacity with your external hd to update or transfer files to other devices you will not be able to do so"

"the microsoft surface pro seems to me to be everything i could want and more from a pc or a laptop but slimmed down to the size and without the keyboard screen protector weight of a tablet"

"one of the ports don't know exact name is nice to have for presentations and such"

"the charging brick does have a separate usb a connector which allows you to charge a mobile phone or other device at the same time it's not a quick charger and you can't transfer data but it's one less plug that you need"

"they have a proprietary charging port which cannot easily be adapted to usb so you have to lug around the charging brick admittedly a very small brick and can't charge from a usb battery"

"product was defective"

"the keyboard is a must some inputs on screens do not show the windows soft keyboard which is frustrating!"